At autofix, there is a 20 Group for you! If you are in the auto repair shop industry in the United States, you will definitely want to hook up with an auto repair shop coach and also a 20 group! 20 groups were initially conceived by Benjamin Franklin, and are designed to inspire auto repair shop business owners by discussing what’s new in the auto repair industry. A couple of times a year, we conduct a concentrated auto repair shop owners meeting where we come together, bounce ideas off each other, and help each other grow. Over 2-3 days, we meet in a designated auto repair shop owner’s shop and take a deep look at how to improve auto repair shop processes in the United States.

In the United States auto repair industry, 20 groups can be a powerful way to make connections, network, and see what other auto repair shops are doing to thrive in a changing industry. In the hands of a great auto repair shop coach or consultant, a 20 Group can be a powerful way to level up your game as an auto repair shop business owner. And, the benefits of working face to face with an auto repair shop consultant are huge.

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As an auto repair shop accountability partner, Chris Cotton is the best friend you can have in the auto repair industry. If you live and work in the United States, he’s your guy. His 20 groups enjoy amazing success, the sizzling realization of their wildest business dreams, and truly amazing profit margins. Why? Because they are dedicated to their own success. They are living in their courage and truly attempting to make a difference every time they step onto their auto repair shop floor. And, with Chris’s help…they do. Just check out this 5-star review from a very happy client:

“My husband and I had the pleasure of working with Chris beginning in 2012. Chris is an outstanding coach and mentor. Chris is also very attentive to the needs of his clients. He has an uncanny ability to listen and absorb situations and help come to a great direction in solving a problem or problems. Chris always goes out of his way to make sure things are going well and working towards the goals that are wanting to be obtained. He always took extra time whenever we needed him to either by phone or email even in instances when it wasn’t a normal time to speak. We would recommend Chris as a coach or mentor to anyone wanting change for the better, whether it be in their personal life, business or work, or even just for themselves as a whole. You couldn’t ask for a better person to work with then Chris. To us Chris is more than a coach and mentor, he is a friend.” -- Anonymous

At autofix, Chris Cotton is dedicated to one cause, and only one: Save Our Shop. One call to the right auto repair shop coach can mean the difference in the auto repair industry in the United States between closing the doors...and having a windfall year. Call today to see if autofix is right for you. Together, we can fill out a Scorecard for Success and see what the strengths and weaknesses of your auto repair shop business are. We can look up information on your auto repair shop and show you what we see about your business. Then, we can do a consultation so you can tell Chris more. He is a very unique accountability coach in the auto repair industry. He doesn’t require contracts. Chris will meet with you for 2-3 consultations, for one month. You can learn what he does, get a little bite of how he can help you, and decide if you want to work with him after that first month. This offer is risk-free for the shop owner for one month--no contracts, ever! Fill out your scorecard today and let’s get you started. Let’s Save Our Shop! We look forward to you having you contact us.


Group Key Performance Indicator Review. Each member’s financial results are compared and analyzed for potential improvements. We will also discuss what went right and what went wrong during the last business cycle. This rich discussion helps identify how members are achieving great results and learning how others can learn and improve from other members’ successes and failures.

Executive Discussion. Prior to each meeting members submit topics for the executive discussion session. Each member faces the same challenges and opportunities so it is very helpful to have other experienced opinions on how to handle issues that we all face every day. Members generally agree that this is one of the most important and productive parts of the meeting.

Host Dealer Visit. The afternoon is spent visiting the host dealers’ location, with teams assigned to review specific areas: Exterior, Showroom and Shop, Workflow processes and Personnel. A report is presented to the host offering suggestions for improvement. Well-run operations see good ideas from this constructive feedback. It also helps visiting shops come up with ideas about how they would like to improve their operation.

RO Audits. We will swap repair orders and do an analysis of what we see and report back to the group with areas of improvement and any questions.  

Best In Group Award. Each member is required to bring their best idea for this competition! Dealers vote on the winner and each member takes away great ideas for use in their business operations. The winner receives a 289.00 credit towards 20 group fees!

Accountability Partner Groups. We will assign 5, 4 person teams to hold each other accountable to our action items. You will be able to check in with each other as often as you like. 

Action List. Members make a “key action item list” during the meeting of those ideas that excited them the most during the meeting and which they think will help improve their operation. At the next meeting, dealers report on their achievements. Along with the partner groups this adds accountability to the member-owners. 


Membership Benefits:

Membership Benefits
  • Two, Two day meetings per year (in a location near you, keeping travel costs down)
  • Ongoing support from your 20 Group peers and consultant between meetings
  • Financial comparisons of your repair shop against average and best case shops
  • Professional analysis of your financial performance
  • Comparisons of your performance against other marketplaces in your area 
  • Professional help from our industry recognized consultants - all with retail automotive experience 
  • Learning best practices and new ideas from other shop owners just like you. 


Contact Christopher Cotton - [email protected] to request more information.

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